Frequently Asked Questions (FAQ)
1. What kind of products do you sell?
At Trenzzy, we specialize in trendy gadgets that combine innovation and style. From smart tech to unique decorative items, we’ve got the coolest gadgets to upgrade your lifestyle.
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2. How do I place an order?
Simply browse our collection, add your favorite items to the cart, and proceed to checkout. Follow the steps to enter your shipping and payment details, and you’re all set!
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3. What payment methods do you accept?
We accept credit/debit cards, PayPal, etc. All transactions are secure and encrypted.
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4. How long does shipping take?
Orders are processed within 1-3 business days. Delivery times vary depending on your location and shipping method. For more details, check our Shipping Policy.
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5. Do you ship internationally?
Yes, we ship worldwide! International orders may be subject to customs fees, which are the customer’s responsibility.
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6. What is your return policy?
You can return unused items in their original packaging within 15 days of delivery. Refunds are processed within 7-10 business days. For more details, visit our Return and Refund Policy.
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7. What if my item is damaged or defective?
If your item arrives damaged or defective, contact us immediately at [Info@trenzzy.com] with photos of the product and packaging. We’ll arrange a replacement or refund.
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8. Can I track my order?
Yes! Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this to track your package.
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9. Do you offer discounts or promotions?
Yes! We regularly run promotions and discounts. Subscribe to our newsletter or follow us on social media to stay updated.
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10. How can I contact customer support?
For any questions or concerns, email us at [Info@trenzzy] We’re here to help!